| Customers Testimonial of Kensington's Service |
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Kensington place great importance on customer service and customer satisfaction. Here are various testimonials written by recent clients.
James Vanstone – Vanstone's Real Estate of London
"Kensington Company Limited has continually displayed all the hallmarks of a professional and highly respected construction company In Thailand. We have recommended clients to them and will continue to do so, due to the high levels of quality, customer service and integrity with which they conduct business. Vanstones is a real estate agency based in London and on an International level; we will only recommend those companies of the highest claibre. Recommendations are gained by a constant high standard of service that we believe to be unmatched in the particular industry. Kensington over the years have achieved this reputation through their constant application of the personal service to each and every customer. "
"A company that genuinely cares today is a rare commodity and one to be cherished. We certainly recommend them to anyone wishing to build a property in Thailand, particularly if they are looking for a quality of workmanship at the very best possible prices."
"On a lighter note, as Director of Vantsones I know only too well the Thailand property market, having lived there and worked within it. I am also married to a Thai citizen and when finally I come to retire we will assuredly be asking Kensington to build our retirement home. Keep the excellent work up Kensington !"
Purchaser – House Design/Build at Baan Sawan
"We were very pleased to find that Kensington's professionals set high standards for integrity and the quality of their workmanship and client service. They worked closely and patiently with us each step of the way during construction to meet our design objectives - including shopping with us for tiles, fixtures and appliances - and produced a stylish home with all the modern amenities. They made the experience of building a dream home in a dream location a very enjoyable one and the finished product speaks for itself."
Kingsley & Katai Pathmanathan - Custom House Design/Build
"As an expatriate married to a Thai lady and hoping to spend my retirement in Chiang Mai, for me and many others like me, our first priority was to have a comfortable home built to European and international standards; standards we have been accustomed to during our working life and now seek to continue in our retirement. Until I found Kensington my worries/concerns were to be sure my house would be properly and reliably constructed, with proper plumbing, electrics, quality finish with proper control, supervision and good quality interior/exterior materials."
"Having heard of the horror stories of some others who entrusted their house construction to incompetent contractors and having overflowing toilets, flooding drains, house fires with improper wiring etc, I was most relieved from my first meeting with Graeme James, that I was able to notice at once that I was dealing with a professional outfit. I had no hesitation in entrusting my life savings in a luxurious villa in the hands of Kensington. Now over a year on my house is completed to standards better than my expectations. They conducted business with a caring personal touch whilst I was thousands of miles away in Oman. They carried out everything as if I was present each day at the construction site. I can from my personal experience recommend Kensington as an honest, reliable and highly competent contractor; with a professional management team which will cater for your every preference in constructing your house at very competitive market rates. Thanking you."
Mr. Alan Brown BSc, CEng, MIMechE, MCIBSE. and Mrs Kanyah Brown – October 2010
"I have been in the construction industry in Europe and Asia as a practicing professional engineer for more than 20 years; during which time I have worked with a wide range of architects; as well civil, structural, mechanical, electrical engineers, and some of the largest construction companies in those Asia. When my Thai wife, Kanyah and I wanted our retirement house designed I used the Kensington Company and it has proved to be a very good decision. Their professionalism, level of service, eagerness, willingness to bend over backwards to give the Client what he wants, quality of work and value for money are unsurpassed in my experience. I was most impressed at all times by the high level or creativity and service Kensington offered. Furthermore, if you are able to deal directly with Chris, the MD, then you will be assured of a most courteous, honest and friendly relationship. I have no hesitation in highly recommending Kensington to anyone who is lucky enough to be able to avail themselves of their services."
Edward and Niramon Musschenga – Custom House Design/Build
My Thai wife and I started doing business with Kensington around May 2006 after we bought 2 Rai of land just south of Chiang Mai. I found their name in one of these property magazines, and I must say that from day one until the completion of all the works, my experience with them has been very good.
The build quality is very good and everything looks great. We have not had any problems so far. And, since I have been dealing with Kensington for more than 4 years, I can really testify what they have built will be durable! Another thing that we really liked, is Kensington's flexibility with regard to changes. A few times my wife and I changed our minds on certain aspects, and it was never a problem for them to incorporate this. Furthermore, they are absolutely trustworthy. They have always done what they said they would do.We would be very happy to give Kensington the best recommendations to anyone wishing to design/build a home in Thailand. We would also like to thank them for all their kind help!
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